Excellent customer service . Ish and Raza were very helpful . Everything was explained well . Both locations were clean/accessible .

Found myself in this situation, moving in and out of the lower mainland these days coming and a going for work and play. So I make a call and Ish answers the ph... Read More

Found myself in this situation, moving in and out of the lower mainland these days coming and a going for work and play. So I make a call and Ish answers the phone, well I couldn’t be happier I managed to find a great location near where I’mm staying and the prices are very competitive in fact better than I expected! The washroom is accessible, very accommodating hours, perfectly winter storage facilities, clean and straight forward. The facility is new so no ducking under old pipes or mouldiness or tight corners etc… etc… you know what I mean. So Thank you and Bravo Team Mini Mall!

Been using mini mall storage for a several months at the maple ridge location, they are very nice people who work there- friendly - and I’ve had no problems. ... Read More

Been using mini mall storage for a several months at the maple ridge location, they are very nice people who work there- friendly - and I’ve had no problems. ( i will choose this place over my old storage locker any day ! ) Highly recommend

Very friendly staff and environment. Prices are reasonable and fair. Very happy with my experience

The manager, Raza was really helpful and we were happy with the service and the options given to us. The place is clean and well maintained. However, the prices... Read More

The manager, Raza was really helpful and we were happy with the service and the options given to us. The place is clean and well maintained. However, the prices are quite expensive compared to other places.

Great experience with knowledgeable staff, Ish was thorough in explaining rates and storage capacity to figure out best unit for my needs. Reasonable rates, cl... Read More

Great experience with knowledgeable staff, Ish was thorough in explaining rates and storage capacity to figure out best unit for my needs. Reasonable rates, clean facility and friendly staff. Highly recommend.

Very friendly staff, storage space is spacious, clean and well kept. Thank you Raza for your assistance

Raza was extremely helpful signing up and clarified all accounting details to reassure me for peace of mind with billing :)

Very good storage facility with competitive rates + 4 weeks rent free.Excellent customer service from Ish & Reza.?

I've used several storage solutions over 30 plus years. I've had good, and "less than good" experiences. If you need storage anywhere near Maple Ridge, this is... Read More

I've used several storage solutions over 30 plus years. I've had good, and "less than good" experiences. If you need storage anywhere near Maple Ridge, this is your place. See Ish, for excellent care and service. He went out of his way to make sure my needs were met. I had a large temporary storage locker. (2 together actually) This allowed us to move out a ton of "stuff" so our home could be staged for sale. This place is clean, well lit, warm and just "new" looking. I had great access, no line ups. This is the place. Book with confidence!

Amazing! Was sent here by my brother who had a great experience here. He guided me to the right place. I’m happy to have storage here.

Raza was very helpful, showed different sizes prices and options, asked what my needs are. A bit more expensive then some other storage places but very clean an... Read More

Raza was very helpful, showed different sizes prices and options, asked what my needs are. A bit more expensive then some other storage places but very clean and accessible. Nice and secure.

Fabulous service by Reza! We needed urgently space to store our furniture and he went above and beyond to get one of our preference and our budget. The staff ov... Read More

Fabulous service by Reza! We needed urgently space to store our furniture and he went above and beyond to get one of our preference and our budget. The staff overall are very helpful, professional and polite. Thank you, guys. Keep up the good work. Truly appreciate.

Ish is absolutely amazing to deal with. He's very cheerful, accommodating, and always super helpful. 10/10 will recommend Mini Mall Storage. Thanks for making o... Read More

Ish is absolutely amazing to deal with. He's very cheerful, accommodating, and always super helpful. 10/10 will recommend Mini Mall Storage. Thanks for making our big move a little less stressful.

Super helpful and friendly staff. Found me the right unit and set me up with a great price as well as tons of options and prices that will suit my needs and bud... Read More

Super helpful and friendly staff. Found me the right unit and set me up with a great price as well as tons of options and prices that will suit my needs and budget . painless experience for sure

I had a very good experience with this company, Reza was amazing! He is very helpful & friendly.

Renting a storage locker from Ish and Raza at the Mini Mall storage facility was a pleasure. I would recommend this location to anyone and will be back if I eve... Read More

Renting a storage locker from Ish and Raza at the Mini Mall storage facility was a pleasure. I would recommend this location to anyone and will be back if I ever need more storage.

I highly recommend Mini Mall if you need self storage, excellent costumer service esp Ish! plus the units/area is clean . The best storage unit I ever had.... Read More

I highly recommend Mini Mall if you need self storage, excellent costumer service esp Ish! plus the units/area is clean . The best storage unit I ever had.They are very pleasant people to deal with.??????????????

I highly recommend Mini Mall if you need self storage, excellent costumer service esp Ish! plus the units/area is clean . The best storage unit I ever had.... Read More

I highly recommend Mini Mall if you need self storage, excellent costumer service esp Ish! plus the units/area is clean . The best storage unit I ever had.They are very pleasant people to deal with.??????????????

Excellent place to store personal belongings. Their facility has great looking security features. The staff are exceedingly polite and professional every time I... Read More

Excellent place to store personal belongings. Their facility has great looking security features. The staff are exceedingly polite and professional every time I interact with them. Fair prices. Would recommend.

Excellent place to store personal belongings. Their facility has great looking security features. The staff are exceedingly polite and professional every time I... Read More

Excellent place to store personal belongings. Their facility has great looking security features. The staff are exceedingly polite and professional every time I interact with them. Fair prices. Would recommend.

The personnel were very nice and the rental space was perfect and clean. All in all, it was an enjoyable experience in what could be a stressful time storing s... Read More

The personnel were very nice and the rental space was perfect and clean. All in all, it was an enjoyable experience in what could be a stressful time storing stuff.

I had a very positive experience with this company. The employee Ish was very pleasant and helpful, answering all of our questions. Looking forward to using the... Read More

I had a very positive experience with this company. The employee Ish was very pleasant and helpful, answering all of our questions. Looking forward to using their facilities and services.

Great customer service and clean units. Thanks kulwinder.. wonderful staff .

Raza was very friendly and helpful. Modern and clean storage units and I was in and out in no time. Thanks guys

The gentleman who served us named Raza had amazing customer service and answered all of our questions and was very helpful throughout the whole process in setti... Read More

The gentleman who served us named Raza had amazing customer service and answered all of our questions and was very helpful throughout the whole process in setting us up with a couple of lockers.

Great customer service and clean units. Thanks kulwinder

Rented a storage unit at Mini Mall Storage in Hammond Maple Ridege today and the service I received from Raza wasfast and friendly and he had me out the door ni... Read More

Rented a storage unit at Mini Mall Storage in Hammond Maple Ridege today and the service I received from Raza wasfast and friendly and he had me out the door nice and quickly. Would recommend Mini Mall storage to anyone. And say hello to Raza when there

Raza was Knowledgable and polite. The storage facility is clean, and secure. Perfect for what we need. Pallet access is great on the main floor.

We found this online but we visited in person to see the size of storage we need. Raza was very knowledgeable and patient and kind. He helped us and all process... Read More

We found this online but we visited in person to see the size of storage we need. Raza was very knowledgeable and patient and kind. He helped us and all process was easy and smooth. We will use this one again. Don’t waste your time to search Just come and ask Raza at the dask.

Great clean place, cheaper prices than anywhere else we checked out, and the staff are friendly! Easy 5 stars. ?

If Harvard School of Business needs an example of what good customer service is, they really need to use Raza from this place as the case study. Bent over backw... Read More

If Harvard School of Business needs an example of what good customer service is, they really need to use Raza from this place as the case study. Bent over backwards to accommodate my needs, super friendly and honest, and when the website says select storage units have 2 months free (I think it's limited time deals on random units generated by their algo based on % empty capacity), it's pretty much 2 months free, just gotta pay for the monthly insurance and 1 time admin cost, which is fair enough. Like after what he did for me, there's literally no reason to go anywhere else in Maple Ridge for storage. Yo boss man of this business, give Raza a raise if there hasn't been one lately, inflations a serious thing and Raza deserves it.

Went to check out the storage today. Place is very nice and clean. Nooria, the person who assisted us was so helpful, knowledgeable and friendly. Had an overall... Read More

Went to check out the storage today. Place is very nice and clean. Nooria, the person who assisted us was so helpful, knowledgeable and friendly. Had an overall excellent experience during our visit.

I'm very pleased with the service, and the prices are great. You really need to check this place out, the units are good quality great size

We rented for years and had a great experience from move in to move out. We would have kept renting if we weren't downsizing. Everyone was friendly and professi... Read More

We rented for years and had a great experience from move in to move out. We would have kept renting if we weren't downsizing. Everyone was friendly and professional but Ish was especially patient and supportive of all our questions and concerns. If we ever need storage again we will definitely be coming back here. Would absolutely recommend!

Excellent service! Taslim was very helpful and knowledgeable. He showed me a few different options, and helped me choose the right size storage unit. Very pleas... Read More

Excellent service! Taslim was very helpful and knowledgeable. He showed me a few different options, and helped me choose the right size storage unit. Very pleasant fellow with excellent customer relations skills.

I always try to deal with Raza because his customer service is simply amazing! He alway helps where he can and is very understanding and accommodating! He wants... Read More

I always try to deal with Raza because his customer service is simply amazing! He alway helps where he can and is very understanding and accommodating! He wants to customers happy! So thank you Raza for being such a great human!

Very accommodating, clean and secure storage. Easy sign up and close. Carts available make it a breeze to move large items. Raza and everyone else working t... Read More

Very accommodating, clean and secure storage. Easy sign up and close. Carts available make it a breeze to move large items. Raza and everyone else working there make it easy to rent and are extremely helpful. Yes I would recommend this facility.

We are very happy with experience in this facility. Raza and Kulwinder are absolutely amazing. They are very helpful and friendly! We needed help and we receive... Read More

We are very happy with experience in this facility. Raza and Kulwinder are absolutely amazing. They are very helpful and friendly! We needed help and we received it! Our expectations were exceeded in terms of customer service. One of the best storage facilities.

Brand new climate controlled storage facility with a wide variety of locker sizes to rent. Excellent security, 2 elevators, large access doors to the facility ... Read More

Brand new climate controlled storage facility with a wide variety of locker sizes to rent. Excellent security, 2 elevators, large access doors to the facility and use of large wheeled carts to make moving quick and easy. Highly recommend.

I highly recommend this storage. It’s clean, heated and good price. What i love the most in this storage facility is the people in the front desk. Raza and Ku... Read More

I highly recommend this storage. It’s clean, heated and good price. What i love the most in this storage facility is the people in the front desk. Raza and Kulwinder has been very helpful to me since day one. They always find a way to help me. The service is awesome. I’ve been to some storage but this is the best one I found. Thanks to Raza and Kulwinder.

Raza was super helpful, explained everything in detail. Great clean place and very well protected. Thanks for the service !!

very good experience . Raza is very helpful in explaining and accommodating our needs .

Kulwinder was so amazing and so helpful. She found us the right unit for the best price. She was knowledgeable and so friendly. I feel very confident storing ou... Read More

Kulwinder was so amazing and so helpful. She found us the right unit for the best price. She was knowledgeable and so friendly. I feel very confident storing our wares here. Thank you to Mark Whalen for the suggestion to store here. Very impressed with minimall

This is the best storage unit place I've ever used and I've used a few. The staff are SO helpful and friendly! Their customer service is definitely 5 stars and ... Read More

This is the best storage unit place I've ever used and I've used a few. The staff are SO helpful and friendly! Their customer service is definitely 5 stars and in the future if I need a locker again I wouldn't go anywhere else! Units are clean, secure, and they even helped me save money by moving me to a smaller locker since I was in the process of downsizing my belongings. They are accommodating for move out/in and there is always someone on site. Thanks for making a stressful move less stress!

Great storage unit and even better service. Storage unit was clean well marked and secure and Raza and Ace exceeded expectations in terms of customer service. I... Read More

Great storage unit and even better service. Storage unit was clean well marked and secure and Raza and Ace exceeded expectations in terms of customer service. I wish I could recommend higher than 5 stars.

One of the best storage facilities in Lower Mainland! I have been using them for the last two years (since the opening of this new facility) and service has bee... Read More

One of the best storage facilities in Lower Mainland! I have been using them for the last two years (since the opening of this new facility) and service has been consistent by the team. Raza is a superstar as he takes good care of tenants. Thank you to Mark and his team for accommodating our requests !

The customer service was excellent and Mr. Raza was very helpful. He gave us all the relevant and timely information. Our storage requirements were dealt with v... Read More

The customer service was excellent and Mr. Raza was very helpful. He gave us all the relevant and timely information. Our storage requirements were dealt with very efficently.

Great space, clean, lots of carts, secure and well maintained. Great front desk staff, very accommodating! Will be back if necessary A+

Excellent storage facility. Helpful staff. I wish they have a pickup truck dock or ramp or even a forklift at site.

Mini Mall manager Raza is a very decent, professional and kind person who looks out for the customer’s best interests.

The facility and lockers are new and clean and the manager is friendly and very helpful. A good place to store your stuff.

Amazing service , very safe and great security would highly recommend them if you require a storage facility to place your belongings in.

I found the prices high but the way front desk explained to me was very helpful.I will be certainly renting the locker here in future due to best customer servi... Read More

I found the prices high but the way front desk explained to me was very helpful.I will be certainly renting the locker here in future due to best customer service.

My daughter had a very bad experience and needed to move asap. The manager came after hours to get us processed and went above and beyond. I highly recommend th... Read More

My daughter had a very bad experience and needed to move asap. The manager came after hours to get us processed and went above and beyond. I highly recommend this facility, it is clean, new and there are lots of carts and 2 elevators.

Had a great time with them with no hassles, super friendly

The main guy working at the front has given me exceptional customer service! Very helpful and accommodating. I wish I caught his name.. highly recommend this pl... Read More

The main guy working at the front has given me exceptional customer service! Very helpful and accommodating. I wish I caught his name.. highly recommend this place.

The service here is wonderful! They really look out for their customers. I just saved $100 because of the amazing customer service!! Thank you so much :)

Large storage even for vehicles or RV's. Climate controlled secure units. Dollies provided onsite

A conveniently located storage facility, that is quite elegantly build. The monthly rental charges are fair and affordable. The staff is friendly, knowledgeable... Read More

A conveniently located storage facility, that is quite elegantly build. The monthly rental charges are fair and affordable. The staff is friendly, knowledgeable and helpful. I Would recommend Mayfair Self storage facility, as it is brand new and gives value for money.

I have always found this storage facility's staff to be courteous, friendly and very helpful. Especially Raza and Ish. They explained things clearly to us so ... Read More

I have always found this storage facility's staff to be courteous, friendly and very helpful. Especially Raza and Ish. They explained things clearly to us so were able to solve and clear up any worries or problems we asked them. Thank you from SPECC-tacular Productions Theatre Group.

Professionals, clean, secure, good prices.

Very nice staff, super helpful and if not for the mice we would rent again. I get that things happen but when you go to your storage locker and there is mouse d... Read More

Very nice staff, super helpful and if not for the mice we would rent again. I get that things happen but when you go to your storage locker and there is mouse droppings on your couch and on the floor and in belongings it’s upsetting. The staff member took photos and now some things will be thrown out and the sofa must be professionally cleaned and it created a headache today because every box needed to be gone through (no lids). Nice staff but disappointing. I do hope they get the mice taken care of. I gave three stars because of the staff.

Parking is horrible. Having to wait for people to gain access is not my idea of fun. Good customer service though

FULL of RATS. highly recommend you DO NOT use this storage facility. My couch was here for less than a month and a half (was clean and brand new when it went i... Read More

FULL of RATS. highly recommend you DO NOT use this storage facility. My couch was here for less than a month and a half (was clean and brand new when it went into storage) I returned to move it and it was covered in rat droppings and rat urine. The facility told me they are not responsible for my belongings damage. They are however required to keep their facility vermin free which it quite clearly is not. I decided to move my belongings out because they raised my storage rent by 33% with no warning, informed by an email that went to my junk mail folder. It’s lucky that their scam didn’t work because any longer and my couch would have been ruined like the brand new $250 carpet that was so full of rat urine I had to throw it away. The grates on top of the units clearly do not keep out pests and their customer service and response was lacking any and all QC that companies have.

They have raised the rates on me 2 times in approximately a year, by about $20 each time. I’m now paying almost $500 a year more than when I initially rented ... Read More

They have raised the rates on me 2 times in approximately a year, by about $20 each time. I’m now paying almost $500 a year more than when I initially rented my unit and there’s nothing I can do about it. They only have to give you a months notice. It’s awful and financially crippling in my case. You are not safe from rate hikes here and you have no renters protections. This feels like legal crime honestly. I’m not sure how many more rate hikes I can take but I know this company doesn’t care…

I have had the worst experience at this storage facility not to mention the rental fee has increased twice this year alone yet the facility has gone down hill s... Read More

I have had the worst experience at this storage facility not to mention the rental fee has increased twice this year alone yet the facility has gone down hill since. The elevator is always broken. The temperature is not controlled. I complained about this numerous times through out the summer. I am a wedding planner and I lost majority of my candle inventory because it melted as the 2nd floor was disgustingly hot. I believe there is someone living in the unit just around the corner from mine and every time I would go they have their music blasting and they are just chilling in the hallway in camping chairs. I believe I received a notice that there was a cyber security breach as well at some point. And the final straw. This evening I had rented a truck to move a few pieces out of my unit, we arrived at 7pm. We got through the main gate but my code wouldn't work on the side door. I tried probably 400 times. Pushed the call button. Nothing. I called all 3 emergency numbers on the sign and finally someone answered. A very disgruntled man came with his daughter (clearly had been out trick or treating) didn't say hello to me or nothing. Tried the code box and when it didn't work for him he unlocked the door with his keys. Again didn't apologize nothing, just told me to leave a bad review. So here we are. Hands down the worst customer experience ever.