Unités d’entreposage libre-service à Lethbridge - Chemin Stubb Ross

Jessica was very helpful and informative in rental. I would definitely rent from them again.

Easy to set up and store things same day! Great front desk service.

The service at the mini mall storage locker facilities is off the charts and they are Emo's polite and helpful employees I would say in the city. Dianne is an e... Read More

The service at the mini mall storage locker facilities is off the charts and they are Emo's polite and helpful employees I would say in the city. Dianne is an exceptional customer service representative and is always smiling and happy. Pleasure to do business with this company. Highly recommended!

Great experience. Fast friendly service getting me into the size I needed and helped me figure out what that was lol Diane was always quick to respond and alway... Read More

Great experience. Fast friendly service getting me into the size I needed and helped me figure out what that was lol Diane was always quick to respond and always professional and kind. Thank you! I’ll be back.

Dianne and the staff are very friendly and very helpful, are always available to answer any questions and concerns. The facility is very clean and always have a... Read More

Dianne and the staff are very friendly and very helpful, are always available to answer any questions and concerns. The facility is very clean and always have a pleasant experience when going there.

I was looking at using a storage unit and Dianne was awesome. She was delightful to deal with. Very personable and really knows her stuff.

Dianne and the staff have been helpful whenever I needed their assistance. Facilities are reasonably priced and extremely clean. Good place to store your items!

This is my first time renting from Mini Mall and really impressed they are very clean and easy to access and have carts to help load your items to get to the lo... Read More

This is my first time renting from Mini Mall and really impressed they are very clean and easy to access and have carts to help load your items to get to the locker. The staff are friendly and they get back to you quickly if you have any questions or concerns..Five Stars for sure.

This is my first time renting from Mini Mall and really impressed they are very clean and easy to access and have carts to help load your items to get to the lo... Read More

This is my first time renting from Mini Mall and really impressed they are very clean and easy to access and have carts to help load your items to get to the locker. The staff are friendly and they get back to you quickly if you have any questions or concerns..Five Stars for sure.

If you are looking for a storage company, this is the place to go. Diane was super friendly and very helpful in every way. She was also very quick to respond a... Read More

If you are looking for a storage company, this is the place to go. Diane was super friendly and very helpful in every way. She was also very quick to respond and correct a hiccup along the way. I highly recommend this place. Thanks Diane!

Have felt a sense of security having our trailer stored at mini mall. Never had a problem, and they are always accommodating and service minded. The security ga... Read More

Have felt a sense of security having our trailer stored at mini mall. Never had a problem, and they are always accommodating and service minded. The security gate has always worked, well lit, groomed, and clean. Highly recommend!

Sorry it's late but we've been stupid busy. Diane was awesome, told me everything we needed to know, explained everything. The service was helpful, friendly ... Read More

Sorry it's late but we've been stupid busy. Diane was awesome, told me everything we needed to know, explained everything. The service was helpful, friendly and what we needed after a long drive. Highly recommend.

I have rented yard space since 2018, staff has always been friendly and professional. Property seems quite well maintained. I like the pavement and gravel as i... Read More

I have rented yard space since 2018, staff has always been friendly and professional. Property seems quite well maintained. I like the pavement and gravel as it keeps rodent and insect infestations down. They have good security and it is 10 minutes from my home.

It all comes down to Dianne! Dianne was great and so helpful. Great customer service during a very stressful time! A+ Thanks for your help and explaining everyt... Read More

It all comes down to Dianne! Dianne was great and so helpful. Great customer service during a very stressful time! A+ Thanks for your help and explaining everything so clearly Dianne.

I went in to rent a unit today and Dianna was more than helpful! She was so nice and helped me find exactly what I needed. I would highly recommend going to the... Read More

I went in to rent a unit today and Dianna was more than helpful! She was so nice and helped me find exactly what I needed. I would highly recommend going to their office to rent a unit and talking to her!

We have stored our trailer here for a number of years. Have always felt it was secure and protected. We had access 365 days of the year and 24 hours per day. Ra... Read More

We have stored our trailer here for a number of years. Have always felt it was secure and protected. We had access 365 days of the year and 24 hours per day. Rates are reasonable, folks are friendly and helpful.

We have stored our 5th wheel here for several years. Security has been excellent. Easy in and out. Reasonable monthly rates. Friendly staff. Kudos to Diane... Read More

We have stored our 5th wheel here for several years. Security has been excellent. Easy in and out. Reasonable monthly rates. Friendly staff. Kudos to Diane. We will be back if we have need for further storage. Thank you.

Great customer service and location. Units are secure and property is a good spot. Rates are fair and staff are ready to help out any time.

rented a unit here yesterday and Dianne was awesome to work with. She showed me different units so I could see the sizes and features. We are happy with our c... Read More

rented a unit here yesterday and Dianne was awesome to work with. She showed me different units so I could see the sizes and features. We are happy with our choice. The whole process was smooth! We moved our things in the same day.

This storage facility when above and beyond to meet our needs. They are very friendly and pleasent to deal with. I would recommend anyone to us them.

This was a very straight forward and positive experience. 24 hour secure access was great. Staff were always friendly and helpful. Lots of size options to meet ... Read More

This was a very straight forward and positive experience. 24 hour secure access was great. Staff were always friendly and helpful. Lots of size options to meet our needs. Highly recommend.

Very friendly staff and very easy to find and get to. They were helpful in getting us reserved and situated.

Very glad we picked this place. Staff was very helpful in picking the right unit for us, and being very honest about which units would not be based off of our s... Read More

Very glad we picked this place. Staff was very helpful in picking the right unit for us, and being very honest about which units would not be based off of our specific storing needs. Picking a unit and completing the transaction was quick and seamless. The customer service completely exceeded my expectations. Highly recommend!!! Thank you.

I was able to rent a storage unit that perfectly fit all the belongings from an apartment. It was decently priced, very clean, and safe. The staff was always he... Read More

I was able to rent a storage unit that perfectly fit all the belongings from an apartment. It was decently priced, very clean, and safe. The staff was always helpful and friendly. I definitely would recommend to anyone who needs a place to store anything!

Staff are really good to people who use these storage bins. Went to help out a friend.

The staff is so friendly and kind! Absolutely recommend this facility !

Easy acess good security.

Came in to check out a storage unit for my daughter. The site was very clean and inviting, the welcome as you walk through the door was a very nice change from ... Read More

Came in to check out a storage unit for my daughter. The site was very clean and inviting, the welcome as you walk through the door was a very nice change from what you get most of the time now adays. My biggest issue is that the representative behind the desk wanted all my details before I was ready to committ. I do not think you should have to give your full name, phone number and email address when you are just asking questions! I did not provide the info and the wonderful rep still gave me everything I needed. She explained to me that she was fairly new to her position, however she was super friendly and from what I can tell very knowledgeable. She answered every one of my questions and made sure I understood everything before I left. I know I came in right at the end of her work day, yet she made no efforts to rush me out the door to go home. In the end I was very happy with the service and the overall facility and when my daughter is ready to make it here to Alberta we will most certainly be using this place!

good place code for gate in and out all day no problem store your rv to house full of stuff camras everywhere incase of trouble i use them again

Great customer service. It’s more expensive than other places around the city

I was really happy with Airport Storage because it was locally owned. Since they sold to a big company, I'm just another number with dollar signs at the end. I... Read More

I was really happy with Airport Storage because it was locally owned. Since they sold to a big company, I'm just another number with dollar signs at the end. Is there any locally owned storage places left?

When I initially began to use their service, it was great. However, near the end, began to not be able to get a hold of anyone at the office by phone. When I w... Read More

When I initially began to use their service, it was great. However, near the end, began to not be able to get a hold of anyone at the office by phone. When I went to the office in person it would be closed, even though the sign said it was open and it was during their posted office hours. A few months before I terminated my service, they increased my rental fee without giving me any notice. The call center staff were amazing and overall very helpful.

I've had a locker at Mini Mall for quite a few years and thus witnessed a change in ownership-- As a consistent full year payee, I was able to receive a discoun... Read More

I've had a locker at Mini Mall for quite a few years and thus witnessed a change in ownership-- As a consistent full year payee, I was able to receive a discount for doing so under past policies. I have been informed new ownership no longer accepts full year payments nor offer a discount. Also the cost of storage seems to be increasing incrementally more frequently. I think there is room to improve perhaps looking to previous policies and why the previous approach was more attractive to clientele?

WORST STORAGE EXPERIENCE EVER. They had no staff at this location for over two weeks!! Called April 20 - 25 10 times and left 10 messages. To give my 10 days ... Read More

WORST STORAGE EXPERIENCE EVER. They had no staff at this location for over two weeks!! Called April 20 - 25 10 times and left 10 messages. To give my 10 days notice for the unit. No calls back. I stopped by in person twice between April 25-28 and still no one there during business hours... I finally moved out on April 28. Didn’t get a call back until today may 7 from Brenda saying my unit was cancelled for today and still charged my credit card full for the month of may. UNREAL a franchised location can think they can run a business like this. GO ANYWHERE ELSE FOR YOUR STORAGE NEEDS I will be contacting corporate and news outlets if this not resolved.