This was a fast and quick process would recommend this place anytime. Great job and thank you

Thank you to Tammy for the great customer service, and talking me through the process of getting a storage. She was super friendly and made this so much easier ... Read More

Thank you to Tammy for the great customer service, and talking me through the process of getting a storage. She was super friendly and made this so much easier for myself

I rental a unit with the call centre and finished it up online. Very simple process and everyone was very friendly and helpful on the phone.

Very helpful and made it stress free to get a unit ! Would definitely recommend! Thanks Tammy !!

Great place for storage, clean well kept units at an affordable price. Very helpful and great service. Had trouble when we arrived was able to call some one dir... Read More

Great place for storage, clean well kept units at an affordable price. Very helpful and great service. Had trouble when we arrived was able to call some one direct and resolve the issue and help is gain access. 10/10 would recommend.

It was a great experience to book them, the staff was so cooperative and showed us number of options that best suit our needs an the whole booking procedure and... Read More

It was a great experience to book them, the staff was so cooperative and showed us number of options that best suit our needs an the whole booking procedure and access to our space was very quick and secure.

The people at this business are always helpful & always have a positive attitude. Would definitely use their facilities again in the future if needed!

Friendly easy. Very secure. Taminwas very helpful.

Absolutely fantastic ! The ladies at the front were helpful and friendly. They answered all our questions and the units and facility were very clean. Would defi... Read More

Absolutely fantastic ! The ladies at the front were helpful and friendly. They answered all our questions and the units and facility were very clean. Would definitely recommend.

The staff is fantastic, and you can't beat the automatic gate that you use with an App. no jumping out of vehicle to unlock a big heavy gate.

I booked online for an RV storage spot and took my trailer there today. The gate code I was given online didn't work so I called in. Right away they were out th... Read More

I booked online for an RV storage spot and took my trailer there today. The gate code I was given online didn't work so I called in. Right away they were out there and opened the gate for me. She showed me an app they use to run the gate and made a new code for me right away! So far very impressed with the service here!

Absolutely one if the best service I've ever received, staff is friendly and knowledgeable, they are very upfront in a polite manor. More companies need to hav... Read More

Absolutely one if the best service I've ever received, staff is friendly and knowledgeable, they are very upfront in a polite manor. More companies need to have staff like this. They completely have my endorsement

Had my back when rented unit became full day movers arrived. Not many companies are so attentive. Thanks again

Staff have been very friendly and helpful. Always a pleasure chatting with them. Will definitely recommend this place to others.

Always a great place, Understands we can struggle sometimes financially but is willing to make payment plans.

My experience with these women has been very positive. From the get-go they have were accommodating to my needs, friendly and professional. I would recommend th... Read More

My experience with these women has been very positive. From the get-go they have were accommodating to my needs, friendly and professional. I would recommend this facility. Thanks ladies.

Tammy and her co-worker were absolutely amazing in helping us resolve an out of province storage situation. She made the process seamless pain-free and afforda... Read More

Tammy and her co-worker were absolutely amazing in helping us resolve an out of province storage situation. She made the process seamless pain-free and affordable The facilities are clean and well maintained. If I ever needed storage again I would definitely be using them

Never any issues. Always a clear path to and around my unit. The ladies are always great to deal with, amazing customer service!

Tammy is amazing to deal with!! Helped so much and made it all super smooth for us

I fist called early one morning and the call center helped me out. The lady there was having technical issues. Once the main office opened up I spoke with Tammy... Read More

I fist called early one morning and the call center helped me out. The lady there was having technical issues. Once the main office opened up I spoke with Tammy and she was a great help!! She was able to get me all set up and resolved the issue I had very quickly. Tammy was awesome to deal with!! Our storage spot was for an RV and the site was exactly what we needed. The facility is secure and clean.

It's a great facility. Competitive pricing, secure, clean and easy to access with your trailer that we where storing. Would highly recommend and use again in th... Read More

It's a great facility. Competitive pricing, secure, clean and easy to access with your trailer that we where storing. Would highly recommend and use again in the future if the services were needed

Have been a customer here almost 2years always great service would definitely recommend this storage facility Tammy the lady at the fest is always very kind

Absolutely awesome!! Even in a bind they were able to help me, I appreciate the friendliness and the willingness to help, also the security for your belongings ... Read More

Absolutely awesome!! Even in a bind they were able to help me, I appreciate the friendliness and the willingness to help, also the security for your belongings is great too

Tammy was super helpful and kind! She set me up and got me what I needed (showed me a unit prior to renting which was great). Customer service was fantastic, wo... Read More

Tammy was super helpful and kind! She set me up and got me what I needed (showed me a unit prior to renting which was great). Customer service was fantastic, would recommend going to see Tammy and mini mart.

Tammy was very helpful and sweet, provided excellent costumer service. Set us up quickly and even showed us the unit before we rented. Definitely recommend!!

Very friendly and helpful. Always available to answer questions, very knowledgeable.

Been with mini mall storage for a year and a half. I feel and know my stuff is safe. Great service, easy to contact and talk too, Well kept facilities, very pro... Read More

Been with mini mall storage for a year and a half. I feel and know my stuff is safe. Great service, easy to contact and talk too, Well kept facilities, very professional, and fair pricing.

Friendly and helpful staff!

Great place, great staff always willing to help. And they dont put up with any nonsense. Always willing to work with you on the phone in person.

Tammy and crystal have been great. Very understanding, kind, and always willing to help. Enjoy going there and will recommend them to others.

Lovely customer service here. Clean facility and I love the app to get in!

Tammy was very helpful in relaying information to us in order to book the storage space with Mini Mall Storage.

Always pleased how well the service by the operating managers have helped and solved the few issues I've had over the years since Mini Mall took over from the p... Read More

Always pleased how well the service by the operating managers have helped and solved the few issues I've had over the years since Mini Mall took over from the previous owners. Great service and friendly staff!! Just wish the price never went up from what it was with National Super Storage. Long time user and price kept going up not down.

I have had my storage unit for years here. Only issue is that depending which yard you're in, if it has recently rained your vehicle is likely to get very muddy... Read More

I have had my storage unit for years here. Only issue is that depending which yard you're in, if it has recently rained your vehicle is likely to get very muddy (gravel yard with lots of soft spots)

Good prices, I know my stuff is safe. And service was great.

Two rental rate increases in 10 months. The recent rate increase for Oct. 2024 is $14 including tax. Mandatory storage insurance is a must have or they won't re... Read More

Two rental rate increases in 10 months. The recent rate increase for Oct. 2024 is $14 including tax. Mandatory storage insurance is a must have or they won't rent to you... never heard that one before this place (but you can buy their insurance. From what I recall the $$ value coverage was low). If you rent down the road at the barns on 47 street bring "Lights" as there is none in the units. It feels like a slow gentle fleecing. Got dinged $12 xtra bucks on Aug bill which they credited back to my c/c on file. It was a late charge which was corrected. So that's my first 11 months with them. Take it for what its worth.

Two rental rate increases in 11 months. Mandatory storage insurance is a must have or they won't rent to you... never heard that one before this place (but you ... Read More

Two rental rate increases in 11 months. Mandatory storage insurance is a must have or they won't rent to you... never heard that one before this place (but you can buy their insurance. From what I recall the $$ value coverage was low). If you rent down the road at the barns on 47 street bring "Lights" as there is none in the (my) unit. It feels like a slow gentle fleecing. Got dinged $12 xtra bucks on Aug bill not sure why yet. I got c/c on file so it won't be late charges. I'll see soon. Hopefully its just an oversight on their part. So that's my first 11 months with them. Take it for what its worth.

We recently got 2 sites at the south storage lot (1 for existing work trailer, 1 for new travel trailer). They put us in the south storage as it's for longer tr... Read More

We recently got 2 sites at the south storage lot (1 for existing work trailer, 1 for new travel trailer). They put us in the south storage as it's for longer trailers (ours are 24 and 30 ft). Even with the shorter trailer you can not back in straight as the self storage units are in the way (~45 ft clearance from front of truck to self storage units when backed into trailer lot completly). Trailer parking needs to be angled. The trailer lots are thin, with 30" of clearance (total, both sides together) with a 90" wide trailer. The lot is short on gravel, and my trailer backs into mud. The app to be used as a garage opener is slow if it is working at all; much faster to leave the vehicle and enter the code. +1 star for Tammy (I believe was her name, ordered 2 weeks ago on the phone). She was excellent to get everything set up. I regret moving my work trailer to this lot, it has added time to every day.

Staff at location are wonderful. The call center agent I booked with was not. She was argumentative and sarcastic when I tried to explain that there were two d... Read More

Staff at location are wonderful. The call center agent I booked with was not. She was argumentative and sarcastic when I tried to explain that there were two different south Camrose locations. I was unable to get my second unit at the same location. I was also given an incorrect gate code and had to call and wait for a new one at the gate.

Don't believe what the operaters on the phone tell you. Really read the fine print before you agree to anything. The cost will be more than triple after the fir... Read More

Don't believe what the operaters on the phone tell you. Really read the fine print before you agree to anything. The cost will be more than triple after the first month. Late fees add up to $100s. There are bigger and better units from other companies who give you the honest price right from the start, who have way better customer service. Mini mall charges you extra to do business over the phone. You will be loading or unloading in the mud if it's been raining. The roads between units are not paved. Graded dirt with gravel tossed over the big holes. Dusty or muddy. Bumpy road. Customer service is condescending if you manage to get through to them at all. Don't bother trying to call the office in Camrose. They don't answer the phone or reply to voicemail. There are better storage places in Camrose. If you can use Uhaul storage, do it. Their storage facilities are clean, paved and cheaper. Uhaul has fantastic customer service. True and fair prices upfront.

Don't believe what the operaters on the phone tell you. Really read the fine print before you agree to anything. The cost will be more than triple after the fir... Read More

Don't believe what the operaters on the phone tell you. Really read the fine print before you agree to anything. The cost will be more than triple after the first month. There are bigger and better units from other companies who give you the honest price right from the start. They charge you extra to do business over the phone. You will be loading or unloading in the mud if it's been raining. The roads between units are not paved. Customer service is condescending if you manage to get through to them at all.

They will advertise that a unit is $65 a month, it’s actually $115 with all of the fees that should just be included in the price. Also the code never works a... Read More

They will advertise that a unit is $65 a month, it’s actually $115 with all of the fees that should just be included in the price. Also the code never works and I can’t even call to get the code because no one is ever there.

Rate increases with little notice, at end of the month and then you have to pay another month of rental. Very poor business practices. Rates for trailer stora... Read More

Rate increases with little notice, at end of the month and then you have to pay another month of rental. Very poor business practices. Rates for trailer storage have increased by almost 50 % in the last 2 years.

Owner is too nosy for her own good

I preferred it when it was National Super Storage prices have gone up for rental and their policies are a little harsh if your one day late on payment your lock... Read More

I preferred it when it was National Super Storage prices have gone up for rental and their policies are a little harsh if your one day late on payment your locked out and then add a late charge I don't believe that's right considering the price you pay for the unit already