Researched several storage facilities...by far the best!! The ladies answered all our questions and the process was quick! The storage facility was very clean a... Read More

Researched several storage facilities...by far the best!! The ladies answered all our questions and the process was quick! The storage facility was very clean and I was very impressed!!

Latrice was welcoming, professional and accommodating. She made the process easy, thanks so much!

If I could’ve given Katrice and Michael a 10 star review I would do that happily. The best in the city! Thank you again for all the help!

I went in to purchase storage rental and they were super professional every second that I was there. I viewed the storages that I needed and the paperwork proce... Read More

I went in to purchase storage rental and they were super professional every second that I was there. I viewed the storages that I needed and the paperwork process was easy peasy! They were kind and thoughtful! Made sure that I had everything that I needed!

I appreciated how cool the temperature controlled storage is, especially in this Arkansas heat, gotta make sure my things don’t get damaged. I also just appre... Read More

I appreciated how cool the temperature controlled storage is, especially in this Arkansas heat, gotta make sure my things don’t get damaged. I also just appreciate how quick and easy it was to find the storage I needed. This is my third time using them and I will definitely be back in the future if I ever need storage again.

Great customer service! Quick set up, clean property, reasonable prices. ??

Super easy transaction! The staff was very nice! Definitely recommend!

Everything went smoothly. Easy set-up. Manager,Ms Fayth was so,so helpful. If you need a storage facility, I highly recommend her location.

The service was great and the bre was very helpful and prices are very reasonable. If I have to store anything again I will definitely be back to this location

Service was excellent. Ms Bree got me through the process with ease and effortless. Prices were fair and a lot to choose from to fit your desired need. Recommen... Read More

Service was excellent. Ms Bree got me through the process with ease and effortless. Prices were fair and a lot to choose from to fit your desired need. Recommend for anyone needing storage.

Faith & Bree were very helpful & accommodating! They provided helpful information and were willing to help on several levels. They were patient and kind and wen... Read More

Faith & Bree were very helpful & accommodating! They provided helpful information and were willing to help on several levels. They were patient and kind and went the extra mile. Very pleasant experience!

They have excellent service! They have wonderful customer service and very knowledgeable in their business!

Customer service is the BEST!!! I would recommend them to anyone. Prices are affordable and don’t break the bank. The facility is VERY clean.

Everything went smoothly. Easy set-up. Manager,Ms Fayth was so,so helpful. If you need a storage facility, I highly recommend her location.

Great and easy service took only 10 minutes to go look at a unit we wanted and get the process done

Great and easy service took only 10 minutes to go look at a unit we wanted and get the process done

everyone was so nice and very helpful. they asked about what all we would be storing so we could find the perfect size. overall everyone was very nice and welco... Read More

everyone was so nice and very helpful. they asked about what all we would be storing so we could find the perfect size. overall everyone was very nice and welcoming!

Fayth was absolutely awesome made it it super easy. The units are very clean and that’s a plus for me

My daughter and I came in with the intent of buying a storage unit and left satisfied with our storage unit code and keys in hand! Thank you Fayth for this amaz... Read More

My daughter and I came in with the intent of buying a storage unit and left satisfied with our storage unit code and keys in hand! Thank you Fayth for this amazing and memorable experience!!

Awesome customer service, quick and simple. Faith was Amazing!!

This is a very pleasant business to deal with. They go above and beyond to accommodate their customers. And for more icing on the cake they provide a safe and ... Read More

This is a very pleasant business to deal with. They go above and beyond to accommodate their customers. And for more icing on the cake they provide a safe and secure facility. I highly recommend them for your storage needs.

Katrice was wonderful and very happy to help me. Made the process easy and fun!

The ladies who assisted me were wonderful! It was almost closing time, yet they still provided me with excellent customer service, patience, and answered my mil... Read More

The ladies who assisted me were wonderful! It was almost closing time, yet they still provided me with excellent customer service, patience, and answered my million questions. 10/10 recommend ?

Great staff, they were friendly and had no problem showing me units in the rain.

Call the number that I saw on the website upon arrival at the unit office on location. The young lady did help me out did a great job Tom completed satisfied wi... Read More

Call the number that I saw on the website upon arrival at the unit office on location. The young lady did help me out did a great job Tom completed satisfied with what she helped me with.

AWESOME customer service!!!! Easy doing business with nice people. Very secure facility. Will use for all future storing needs.

Faith is awesome! She is very knowledgeable about the process. Everything went smooth and easy.

I had a great experience from reserving my storage unit until the day of utilization. Very clean atmosphere and moving in was an ease. I would definitely recomm... Read More

I had a great experience from reserving my storage unit until the day of utilization. Very clean atmosphere and moving in was an ease. I would definitely recommend this location.

Fayth was amazing by showing me the units and helping explain the differences between them all. I would highly recommend this place for your storage needs!

Fayth is the best!! Katrice is so awesome and funny, they were both so helpful and know so much. Mini Mall is definitely the best storage in West Memphis

Very nice and helpful. Enjoy renting from the Mini Storage. And will come back again if needed to. Thanks for your help

Upon my arrival walking in the door the atmosphere was great. Catrice was very helpful and nice showing the units and then manager Fayth stepped in and help mak... Read More

Upon my arrival walking in the door the atmosphere was great. Catrice was very helpful and nice showing the units and then manager Fayth stepped in and help make the process even better. All around had a great experience and rented a 10x10. Thanks for all your help and suggestions. ?

Great service as always been an loyal customer for years when I need them. And a special thanks to Faith and her coworkers are AWESOME. TOWAN

Faith was a ray of sunshine on a cloudy day! I appreciate the kindness she shared and the professionalism when providing the assistance I needed in order to get... Read More

Faith was a ray of sunshine on a cloudy day! I appreciate the kindness she shared and the professionalism when providing the assistance I needed in order to get into the gate. I am grateful and thankful that I chose your services. Matthew Rosamond

Fayth is absolutely amazing! Nice…knowledgeable … fast paced and got what we needed in under 20 minutes. Very very helpful. We would highly recommend for yo... Read More

Fayth is absolutely amazing! Nice…knowledgeable … fast paced and got what we needed in under 20 minutes. Very very helpful. We would highly recommend for your storage needs.

Fayth was the perfect help while I was choosing my storage unit. Very patient showing me more than one in the heat! She answered all my questions and got me eve... Read More

Fayth was the perfect help while I was choosing my storage unit. Very patient showing me more than one in the heat! She answered all my questions and got me everything I needed!

Fayth was so incredibly helpful. Fast, friendly, and efficient. I can't say enough good things about my experience. Highly recommend

Fayth was the best! She takes care of me every time I need something. Highly suggest this location, ask for Fayth!

Vickie was so helpful. The customer service was awesome. She told me my options and I went ahead and got my storage. I feel very confident in using this company... Read More

Vickie was so helpful. The customer service was awesome. She told me my options and I went ahead and got my storage. I feel very confident in using this company to store my belongings! Thanks Vickie.

The customer service was amazing, Ms Fayth and Ms Vickie handled my need with the upmost care and attention…

Vicki helped us get a mini storage and was so helpful. We didn’t know the size we needed and she asked a couple questions and lead us to the perfect size. We ... Read More

Vicki helped us get a mini storage and was so helpful. We didn’t know the size we needed and she asked a couple questions and lead us to the perfect size. We were greeted as soon as we stepped out our car. Will definitely recommend this place to others looking

Just wish that I could get a senior citizen discount but I am ery happy with security and staff is ALWAYS Amazing!!

I'm very pleased with the service we received from Vickie today. She helped us get a storage unit and made it easy.

We went and rented a storage unit today, and Vickie, and Fayth was very nice and helpful. Would recommend to everyone!

Emily at Brighton, TN location was awesome. She accommodated my storage needs and I was able to move in the same day. Happy customer.

The staff was awesome. They went above and beyond to help me find the perfect spot to store my trailer. I highly recommend mini mall storage.

I usually don't post reviews but Mrs. Katrice at mini mall storage in Weat Memphis just gave me a great deal with incentives. She was great and I appreciate h... Read More

I usually don't post reviews but Mrs. Katrice at mini mall storage in Weat Memphis just gave me a great deal with incentives. She was great and I appreciate how she worked with me. If you want a good respectable, clean, and safe place to store your belongings. Try mini mall storage in Weat Memphis Arkansas and tell them Coach Carter sent you. God Bless!!!

My mother is on auto pay. They took out money for the unit on the day she was told was her last day to empty her unit. We showed up to empty her unit and was to... Read More

My mother is on auto pay. They took out money for the unit on the day she was told was her last day to empty her unit. We showed up to empty her unit and was told we needed to speak to Faith the manager to get her money returned. My mom left multiple messages that were never returned. The only time Faith returned her call was when we asked for the regional manager to call us. My mom is a senior citizen on a fixed income and this business has stolen money from her for a service they did not provide. We have filed a dispute with her bank and reported this business to the BBB. Senior citizens beware!

I am on auto pay. This happens every since the new company took over. I have had the manager yell and scream at me multiple times. She graduated with my daughte... Read More

I am on auto pay. This happens every since the new company took over. I have had the manager yell and scream at me multiple times. She graduated with my daughter and is SOoo absolutely rude. I have called to speak with her manager and left multiple messages. Even my credit card company has been online to ensure that the payments were properly processed. They have intentionally not processed all units to make me loose my belongings. I can never get in and this is my response. Absolutely nothing. My unit has been broken into. My china and multiple other things are missing. This is very unprofessional. I have been getting this message below for months. I do not get responses just this. The gate is left open multiple days and nights in a row. I have had termites snakes and roaches in the building.. wow. And they have been notified. I have insurance and nothing has been done. WOW.

I am on auto pay. This happens every since the new company took over. I have had the manager yell and scream at me multiple times. She graduated with my daughte... Read More

I am on auto pay. This happens every since the new company took over. I have had the manager yell and scream at me multiple times. She graduated with my daughter and is SOoo absolutely rude. I have called to speak with her manager and left multiple messages. Even my credit card company has been online to ensure that the payments were properly processed. They have intentionally not processed all units to make me loose my belongings. I can never get in and this is my response. Absolutely nothing. My unit has been broken into. My china and multiple other things are missing. This is very unprofessional. I have been getting this message below for months. I do not get responses just this. The gate is left open multiple days and nights in a row. I have had termites snakes and roaches in the building.. wow. And they have been notified. I have insurance and nothing has been done. WOW.

When I walked into this facility, I was barely even greeted. I really needed this unit, so I stayed to get more information. The unit was extremely overpriced. ... Read More

When I walked into this facility, I was barely even greeted. I really needed this unit, so I stayed to get more information. The unit was extremely overpriced. I went down the street and got a bigger unit, for the same price. Customer service and price are the reason for my rating.

Poor customer service, refusal to accept responsibility for loss of property. Please do NOT use this storage facility. My family member is experiencing hell. Up... Read More

Poor customer service, refusal to accept responsibility for loss of property. Please do NOT use this storage facility. My family member is experiencing hell. Upon returning from eloping my sister found out the day she was moving her 4 bedroom home out of the storage unit, that they "ACCIDENTALLY AUCTIONED OFF ALL OF HER BELONGINGS" A WHOLE 4 BEDROOM house including electronics and appliances priceless family memorabilia. This Company only thought her home and belongings are worth $2500. This is egregious

Ever since this new company has taken over this place has gone down hill. Rent constantly goes up every other month. Gates don't work, alarms don't work, lands... Read More

Ever since this new company has taken over this place has gone down hill. Rent constantly goes up every other month. Gates don't work, alarms don't work, landscape is not up keep, Rats in units. Dumpster over flowing. It's sad I'm paying as much as I am and I'm not so sure my belonging are safe here.

I've called twice about a problem with a invoice that has $40 in extra charges added that I was never made aware of. I can only get an answering service with a ... Read More

I've called twice about a problem with a invoice that has $40 in extra charges added that I was never made aware of. I can only get an answering service with a promise that someone will return my call. It's been days without a returned call. This is the most awful place to do business with. My things will be taken out & payment will be stopped!!