Ms. Jessica was amazing. She helped my family with a short notice unit. She was super sweet and professional. She even called me the day of move in just to chec... Read More

Ms. Jessica was amazing. She helped my family with a short notice unit. She was super sweet and professional. She even called me the day of move in just to check on me as she knew I was traveling in from out of state. I highly recommend coming to this establishment. She made this process a breeze.

Jessica M was awesome! This is a convenient location and the storage space suits my needs perfectly. If you are near Florence and in need of storage space, then... Read More

Jessica M was awesome! This is a convenient location and the storage space suits my needs perfectly. If you are near Florence and in need of storage space, then you absolutely have to call Jessica and she will get you taken of quickly.

Trying to move..summertime…. MISSISSIPPI! Best word to describe it is frustrating. I needed space and I needed it bad. I called Mini Mall Storage in Florence... Read More

Trying to move..summertime…. MISSISSIPPI! Best word to describe it is frustrating. I needed space and I needed it bad. I called Mini Mall Storage in Florence, and talked to one of the nicest people I think I’ve ever met in my life. She was very polite in answering, and very informative when telling me about their units available. We did business over the phone, and I was able to move my belongings in the same day. I went to the office, and her demeanor was still polite. I would recommend this place to anyone. Just call Jessica McAllister, she’ll get you all fixed up.

Amazing staff.. Clean and affordable. Ms McAllister was patient, answered our questions and was a tremendous help to our family! Definitely will be recommending... Read More

Amazing staff.. Clean and affordable. Ms McAllister was patient, answered our questions and was a tremendous help to our family! Definitely will be recommending this facility to friends and loved ones

They were nice and made sure I found the right unit for my needs. 10/10 would recommend.

The service Jessica gave me today was wonderful! I never had someone take there time and break down the renting process to me like she has. I will definitely be... Read More

The service Jessica gave me today was wonderful! I never had someone take there time and break down the renting process to me like she has. I will definitely be using her service when moving back home!

The online reservations, the move-in, and the staff help to get our storage needs met was a relatively seemless operation. Jessica was the most attentive and he... Read More

The online reservations, the move-in, and the staff help to get our storage needs met was a relatively seemless operation. Jessica was the most attentive and helpful person I've ever met of all the people I have integrated with that work for a storage unit facility. Any questions and things that needed to be addressed were seen about and were attended very quickly, all with a smile and customer-focused attention. The unit we chose was perfect for our needs. The unit is easily located within the property, ample enough parking and maneuvering room, and access in and out of the gate is superb. So happy to have found this place!

I failed to submit this yesterday, but wanted to be sure to say ‘THANK YOU SO MUCH’ to Jessica (& Tiffany ?)! After more than 4 years, I was finally able to... Read More

I failed to submit this yesterday, but wanted to be sure to say ‘THANK YOU SO MUCH’ to Jessica (& Tiffany ?)! After more than 4 years, I was finally able to “move-out” yesterday, & these two ladies were phenomenal in making this happen smoothly. Furthermore, not one time during the stay of my personal belongings, did I have any issues. I am forever grateful for Jessica, & Mini Mall Storage!

Jessica and Tiffany were very helpful and friendly. The whole area is clean and easy to navigate.

Tiffany (store manager) was absolutely amazing! She was so kind and great at her job. She got my husband and I in a unit within 5 minutes. The unit we are in is... Read More

Tiffany (store manager) was absolutely amazing! She was so kind and great at her job. She got my husband and I in a unit within 5 minutes. The unit we are in is in great condition and very clean. Also, the price is unbeatable.

I had a job to do @ Mini Mall storage. I was totally left in the blind about the entire task. The facilities manager Karen Smith took out the time to personally... Read More

I had a job to do @ Mini Mall storage. I was totally left in the blind about the entire task. The facilities manager Karen Smith took out the time to personally walk the entire facility to make sure l was in the correct area, using the appropriate materials, & assisted me on opening jammed units. I will definitely NEVER forget it June 30 2023 Florence MS heat index 112, and she came from behind her air conditioned office to assist me in the blistering heat. AWESOME

I love the Minimall team. Miss Karen is so kind and suggested things I didn't know I needed. She is a storage expert. Nicol was a delight. Awesome awesome aweso... Read More

I love the Minimall team. Miss Karen is so kind and suggested things I didn't know I needed. She is a storage expert. Nicol was a delight. Awesome awesome awesome!

Karen and Jimmy were extremely helpful! They made acquiring and transitioning into the unit extremely easy. They were amazing and I would recommend them to anyo... Read More

Karen and Jimmy were extremely helpful! They made acquiring and transitioning into the unit extremely easy. They were amazing and I would recommend them to anyone!

Mr. Jimmy was extremely helpful and resourceful. The experience was altogether great and welcoming. I feel comfortable leaving my belongings in this facility. W... Read More

Mr. Jimmy was extremely helpful and resourceful. The experience was altogether great and welcoming. I feel comfortable leaving my belongings in this facility. Would definitely rent again after I’m finished.

Great storage to rent. The facility is clean and safe. Jimmy and Karen are very friendly and helpful. Definitely recommend.

Jimmy Smith went above and beyond to help me secure units . He was so personable, knowledgeable and kind- a true life saver !!! I don’t know what I have done... Read More

Jimmy Smith went above and beyond to help me secure units . He was so personable, knowledgeable and kind- a true life saver !!! I don’t know what I have done had Jimmy not saved the day . He is a Blessing. Thanks so much Jimmy !!!!

This place had great service and were very friendly and helpful.

Friendly service. The employee showed us two units, a10x10 and a 10x15, we decided on the 10x15. Told us about the rental agreement showed us the locks that we ... Read More

Friendly service. The employee showed us two units, a10x10 and a 10x15, we decided on the 10x15. Told us about the rental agreement showed us the locks that we could buy. We had gone to several other rental properties before stopping here the other ones customer service wasn’t very good. Jessica helped us very much. Thank you Jessica we appreciate your help.

Jessica was pleasant to deal with, it's the company she works for. This facility in Florence, MS. offered great price to get you in door and a few months later ... Read More

Jessica was pleasant to deal with, it's the company she works for. This facility in Florence, MS. offered great price to get you in door and a few months later you are wondering why you are paying an extra $30 and tax on that without notification. This place does not offer any sort of pest control rats have started eating away at our belongings, it's not climate controlled ( I knew this before hand), the electric security gate has been inoperable for over a month. Apparently a $10 late fee will be applied if you are 4 days late. 3 day grace period just sounds sketchie. Boo hoo right, if my experience can save the next family who's just trying to make it out here, the hassle, then this is time well spent.

Do not do business with this company. Prior to them being Mini Mall we had additional insurance that we paid for since January. This is D7 unit that I speak of ... Read More

Do not do business with this company. Prior to them being Mini Mall we had additional insurance that we paid for since January. This is D7 unit that I speak of and we explained that we did not want our rental agreement or insurance to change.. they assured it wouldn't but thats not true?? I see in a previous review the owner mentioned they reached out to their tenants when they found out. That is a lie the flood occurred on either Monday or Tuesday, I actually called them the Saturday morning after because we noticed water and all our items wet and in soggy boxes. The lady who answered the phone said that corporate was aware of the issue and they would be getting in touch with us by Friday. That's several days after the flood, several days they did not call. The email they sent said it would be a team of people to assist and someone to answer questions. Thats also a lie. There was one man with a rolling buggy picking up trash while you were cleaning out your unit. Provided help, I dont think so. All of our furniture for our home was damaged water damage with black mold. But guess who has those items in his vehicle with intentions of selling them, thats right the help they claim as additional resources. He making a gain off of our hardship so be careful buying items off the street or market place.. Now for the person that was there to answer questions because the person we and multiple other people talked to got no answers. When I say person I'm referring to the customer service rep who works inside. He couldn't tell us what happened with our additional insurance or what we were suppose to do, nothing. We asked about if the company had flood insurance he stated he didn't believe they did but when another tenant asked the same question he told him that the seller signed an affidavit attesting that the location had never flooded and they had plans to take legal action. He was asked if the tenants were going to reimbursed for loosing everything that was in their units he stated he was sure corporate would not see it that way. Thats let's us know they do not care about their tenants but looking for a gain for themselves. We will be constantly trying to get into his with someone to give us some answers because this just isn't right.

I rented unit C-1 from Mini Mall Self Storage, it is TOO expensive and the roof leaked (I was unaware until my things were moved out by a mover) and I had subst... Read More

I rented unit C-1 from Mini Mall Self Storage, it is TOO expensive and the roof leaked (I was unaware until my things were moved out by a mover) and I had substantial water damage to several of my irreplaceable antiques. They have been of NO help, at all. RUN!!