Unités d'entreposage libre-service à Cambridge - Franklin Blvd South

Peter was amazing! Fast friendly customer service. Took us out to the lot to look at the unit before making our decision. Come to Mini Mall and ask to speak wit... Read More

Peter was amazing! Fast friendly customer service. Took us out to the lot to look at the unit before making our decision. Come to Mini Mall and ask to speak with Peter, you won’t be disappointed!

Process was quick and easy. Peter at the front desk was amazing, friendly and ready to answer all my questions. Would definitely recommend to friends and family... Read More

Process was quick and easy. Peter at the front desk was amazing, friendly and ready to answer all my questions. Would definitely recommend to friends and family.

Helpful staff and helped me meet my storage needs

Awesome service, very friendly and accomidating

Very nice, clean facility with great service and rates.

great people to deal with

Such great customer service I received from Melissa and Morgan.

Very good service and excellent customer service 10 out of 10

Friendly employees, very helpful, clean facilities, easy access

Excellent service Open 6 days good hours Great management Accomplished work

A pleasure to deal with this facility for storage. Clean units with easy accessibility.

Really friendly staff Understanding owner. Thumbs up indeed :)

Well organized , clean and temperature controlled

Great help from the onsite staff in making me familiar with the location and operation of the security codes. Extremely clean facility.

Pleasant and helpful staff. Clean container in excellent condition.

I was confused about some of the move out policies but they have really great customer service and they handled it better then I could have expected. I would re... Read More

I was confused about some of the move out policies but they have really great customer service and they handled it better then I could have expected. I would really recommend them, they are professional, kind and compassionate.

Excellent, friendly service! A pleasure to deal with, they follow through with timelines and made planning a breeze.

Franklin self storage owners are wonderful community minded individuals! Thank you to Tony and Amy for the use of a 16 foot storage unit that you dropped off t... Read More

Franklin self storage owners are wonderful community minded individuals! Thank you to Tony and Amy for the use of a 16 foot storage unit that you dropped off to Fiddlesticks Community Centre today! Your generosity is greatly appreciated.

I cant vouch for the storage business (though reviews look good). The people however I can speak to. Someone employed here did something rather kind a few days... Read More

I cant vouch for the storage business (though reviews look good). The people however I can speak to. Someone employed here did something rather kind a few days ago and it really brightened my (and my family's) day. Thank you stranger! You've inspired us.

Had such a great experience with the staff here on multiple occasions! Helpful with our moving date changes for our pod deliveries as well as helping with packi... Read More

Had such a great experience with the staff here on multiple occasions! Helpful with our moving date changes for our pod deliveries as well as helping with packing supplies we needed when we came into the store. Just great customer service!!

Great for storage, bit priceer then others but for good reason. High quality building indoor storage with coded entry temperature control clean lots of cameras ... Read More

Great for storage, bit priceer then others but for good reason. High quality building indoor storage with coded entry temperature control clean lots of cameras and best part drive in for those rainy days or big loads with carts easy for all types to use, first aid/meeting rooms on Upper level great place to use

Peter was amazing! friendly customer service. Storage unit also Neat and clean.

Place is alright price isn't so bad Downside to it the gates close by 9pm and open at 6am really not all that great for me personally

Very easy to set up a rental contract. The young gentleman who was there answered all my questions and was very friendly. The whole process was quick and easy.

I used to go to the unit late hours like 10pm but now the doors are locked. Have the hours been modified? If so, pretty disappointing. Please reconsider as not ... Read More

I used to go to the unit late hours like 10pm but now the doors are locked. Have the hours been modified? If so, pretty disappointing. Please reconsider as not everyone are available during normal business hours.

I used to go to the unit late hours like 10pm but now the doors are locked. Have the hours been modified? If so, pretty disappointing. Please reconsider as not ... Read More

I used to go to the unit late hours like 10pm but now the doors are locked. Have the hours been modified? If so, pretty disappointing. Please reconsider as not everyone are available during normal business hours.

Storage is ok ,but really 100% price increase notice is too much.10x10 unit 240$ + 28$ in fees...Yeah taking my stuff to other place

A place to store my stuff. Had to add content insurance that is required to use this facility to my house insurance as it was cheaper than what was offered by ... Read More

A place to store my stuff. Had to add content insurance that is required to use this facility to my house insurance as it was cheaper than what was offered by them.

was enjoying this place...now I'm going to look somewhere else...a 53 percent increase in two months is absurd...I'm sorry but what a joke

Hold on! So you just increase the price within 3 months with not even a word?!?! Just woke up to a charge of $139 from $118 last month. NO NOTIFICATIONS NO LETT... Read More

Hold on! So you just increase the price within 3 months with not even a word?!?! Just woke up to a charge of $139 from $118 last month. NO NOTIFICATIONS NO LETTER NO CALL NO NOTICE THAT CANNOT BE HOW YOU DO BUSINESS. So glad i hardly put anything in there. I can cut ties before this continues any further.

This place is a joke. When the old owners were in charge they were great! Reasonably priced, clean, friendly service. Now? They are so many price increases with... Read More

This place is a joke. When the old owners were in charge they were great! Reasonably priced, clean, friendly service. Now? They are so many price increases with very little communication, they just take your money. I had to cancel because they were raising the price so many times in a year. To top it off, someone accidentally cut the lock off our locker and reported it immediately to the office. However, we received no call, no email, no nothing regarding our cut lock. So our storage unit was unlocked for days without anyone noticing. Thankfully, I came to get something and noticed. When I complained, they offered to buy me a new lock. A new lock? Really? All the possessions that were in the locker could have been stolen and they offered to give me another $7 lock as compensation. I had to fight with management for days to receive even just one month free because of their mistake. Take your money else where people. You pay for security at this place and with all the price increases they have, you’d think the service would be exceptional. NOPE. EDITED: To clarify, the lock cutting happened to my mother’s storage because while I had cancelled mine, she kept hers. However, I was the one who discovered her lock was cut and I was one of the people that reached out to this company to complain about the miscommunication because my mother hadn’t received a single email, call or text to notify her of this. There’s no confusion on what happened at all.

This place is a joke. When the old owners were in charge they were great! Reasonably priced, clean, friendly service. Now? They are so many price increases with... Read More

This place is a joke. When the old owners were in charge they were great! Reasonably priced, clean, friendly service. Now? They are so many price increases with very little communication, they just take your money. I had to cancel because they were raising the price so many times in a year. To top it off, someone accidentally cut the lock off our locker and reported it immediately to the office. However, we received no call, no email, no nothing regarding our cut lock. So our storage unit was unlocked for days without anyone noticing. Thankfully, I came to get something and noticed. When I complained, they offered to buy me a new lock. A new lock? Really? All the possessions that were in the locker could have been stolen and they offered to give me another $7 lock as compensation. I had to fight with management for days to receive even just one month free because of their mistake. Take your money else where people. You pay for security at this place and with all the price increases they have, you’d think the service would be exceptional. NOPE.

This used to be reasonably priced for a very clean location. However in the last year there's been 2 monthly rent increases and now 4 addional "service fees" ad... Read More

This used to be reasonably priced for a very clean location. However in the last year there's been 2 monthly rent increases and now 4 addional "service fees" adding up to $24. When asked to explain these fees, it was said to be administrative, carbon recovery, facility management and payment processing with no other breakdown of what they all include. Which are all jokes because the office is never opened for them to take payment, you have to drive to the North location. I have yet to see anyone working within the building cleaning or repairing and their office hours are not what are posted on the website, its always closed with a paper sign that says to call the North location. When you do get to talk to some one to 'discuss these increases' you get a vague answer of thats the cost of business They won't reconsider the rent increase. I understand costs going up but not twice in a year plus additional fees.Needless to say we moved our business to another company

Clean your sidewalk you guys are waiting for a lawsuit or call the city it’s a joke. Your asking for issues.

Took my money even though I cancelled with them.

Someone is living in the unit and screaming their head off all day. Have called 2 days in a row. He's cursing and talking to himself, and as someone living bes... Read More

Someone is living in the unit and screaming their head off all day. Have called 2 days in a row. He's cursing and talking to himself, and as someone living beside it, this is a daily harassment!!!!