Chris and Joe were both very helpful with setting up my rental. I was glad to see that there is a manager on site ... Chris and Joe were both very helpful with setting up my rental. I was glad to see that there is a manager on site . The facility was clean and offered easy access to the inside units. The elevator's were plenty big for large furniture and boxes.

Chris and Joe were super friendly , helpful and shared all the options available to me for storage. Great experience... on the facility is ... Chris and Joe were super friendly , helpful and shared all the options available to me for storage. Great experience... on the facility is immaculate!

Joe and Chris (Palatine facility) rock. They helped us move into our new storage locker, providing great customer service. Joe and Chris (Palatine facility) rock. They helped us move into our new storage locker, providing great customer service.

I want to thank Chris and Joe for making the transition over from Metro storage very easy for me. Joe has always been a great ... I want to thank Chris and Joe for making the transition over from Metro storage very easy for me. Joe has always been a great leader here. His effective communication and approach is very delicate and at the same time he gets the job done! It got to a point with me before the crossover that I would only deal with Joe whenever I needed assistance! Now that Chris is here, I feel very comfortable with knowing that anytime I have any issues or concerns that they both can assist me. Thank you Chris for taking the time to get to know your customers ensuring a smooth transition. The personal touch that they both bring to their jobs makes our lives so much easier as the customer. If I have to have my items in storage, Mini Mall Storage is the place for me! Thank you Joe and Chris for a great experience during a difficult time in my life. I appreciate you both 🙏🏽🫶🏽

Best customer. Service I ever had…….. 50 Stars Best customer. Service I ever had…….. 50 Stars

Chris was very helpful, love mini mall storage Chris was very helpful, love mini mall storage

Chris and Joel really helped me reduce my costs. I highly recommend you store your stuff here. Chris and Joel really helped me reduce my costs. I highly recommend you store your stuff here.

Joe is very helpful and knowledgeable. He was able to give valuable information regarding the various units, their features, he is very on top of ... Joe is very helpful and knowledgeable. He was able to give valuable information regarding the various units, their features, he is very on top of billing and is genuinely kind and courteous.

Joe, was of good help. Efficient. Storage space is clean, heated and secure. Joe, was of good help. Efficient. Storage space is clean, heated and secure.

Facility is very clean and well maintained. Customer service is great too — Joe has been very helpful as we make decisions on our storage ... Facility is very clean and well maintained. Customer service is great too — Joe has been very helpful as we make decisions on our storage needs. Highly recommend!

We’ve been renting in this building for many years, and while the recent change in ownership came with a rate increase, Joel in the office ... We’ve been renting in this building for many years, and while the recent change in ownership came with a rate increase, Joel in the office was incredibly helpful. He worked with us to find a unit that met our needs at a reasonable rate, which we truly appreciated. Overall, the building is well maintained and easily accessible, and we’ve had a positive long-term experience here.