What are your access hours?

Tenants can access their units 7 days a week from 6:00 AM to 10:00 PM using their personal gate code. 24-hour access is available on select units — ask the office for details.

Do I need to sign a long-term contract?

No. All units are rented month-to-month. You can move out anytime with 10 days written notice — there are no long-term contracts or early termination fees.

How do I pay my monthly rent?

You can pay online through your tenant portal, by phone, in person at the office, or set up autopay with a credit card or bank account. Autopay tenants receive a small monthly discount.

What size unit do I need?

A 5x5 fits a closet's worth of items, a 10x10 holds a one-bedroom apartment, and a 10x20 fits a 3-bedroom home. Our team can help you size it right in under a minute — call or stop by.

Are climate-controlled units available?

Yes. Climate-controlled units maintain a temperature between 55-80°F year-round, protecting electronics, wood furniture, documents, and other sensitive items from heat and humidity.

Is the facility secure?

The property is monitored by 24/7 HD video surveillance, perimeter fencing, individually coded gate access, bright LED lighting, and motion sensors on every hallway.

Do I need insurance on my belongings?

Some coverage is required. You can use your existing homeowners or renters policy, or enroll in our affordable in-house protection plan starting at $12/month.

How soon can I move in?

Immediately. Reserve online or by phone, sign your lease electronically, and you can be unloading the same day. Bring a valid government-issued ID and your own lock (or buy one from us).

Do you provide moving supplies?

Yes. We sell boxes, tape, bubble wrap, mattress covers, furniture pads, and disc locks at the front office at competitive prices — no need to make an extra stop.

Can I store a vehicle, RV, or boat?

Yes — we offer covered and uncovered parking spaces sized for cars, trucks, boats, trailers, and RVs up to 40 feet. Ask about power hookups for RV storage.

Self Storage Units Knoxville | Mini Mall Storage

4.6· 125 reviews

Mini Mall Storage | Western Avenue

Knoxville, TN

(865) 390-4200

Amenities

Climate Controlled
Ground Floor

Drive Up
Code Gate

Small Storage Units

5′ × 5′ to 5′ × 10′

Similar to a closet. Ideal for sports equipment, seasonal items, and extra boxes.

Medium Storage Units

10′ × 10′ to 10′ × 20′

Similar to a small room. Ideal for a studio apartment or office suite.

Large Storage Units

10′ × 25′ to 20′ × 20′

Similar to a one-car garage. Ideal for a multi-bedroom home or business inventory.

Other Units

*1-time activation fee of $28.96 applicable to all units. + Applicable Fees and Taxes. 28-day billing (4-week cycles). Intro Rate is applied for up to 16 weeks (where applicable, check lease for more details). 4 Weeks Free is applied to the Intro Rate and does not include taxes or applicable fees. All units have 4 Week Minimum Stay.

What our customers say

Trusted by hundreds of tenants just like yourself!

4.6· 125 reviews

kadie trull

The manager on sight was SUCH a huge help. I had to switch leases before moving in and other things and it was an extremely smooth process from that to the move in. All of it went PERFECT! Couldn’t recommend them more!

roz banks

Mike and Brian were very helpful and explained how everything worked. They had me signed up and out in no time. Thanks guys!

Venecko

Very helpful, great prices and well maintained storage

kieara jackson

Literally the best experience me and my mother ever had here. We were greeted and given our options right away and left fully informed of everything we were getting. This was the best place to come to!

Cheyenne Jordan

In total I’ve spent about 8 years here, and I have nothing but good things to say about my homie Mike in the front office. He’s very understanding and friendly!

Brenda Woods

Great on boarding experience with Mike. Also had a customer tell me how great this place is. Looking forward to using this facility. Thanks so much Mike for your help and being so nice!

Courtney Burleson

Very pleased with my service here. Mike is very nice and was a pleasure doing business with him. Very clean facility. Definitely recommend this storage facility!

Melissa Nelson

I had an awesome experience with Mini Mall Storage! I popped in the day before just to check things out, and when I came back, Mike greeted me like an old friend. I even gained a cousin 😉! The whole place is spotless, organized, and professional plus, Mike made everything a breeze. It was so easy getting my storage unit, and I left feeling genuinely happy. If you’re looking for a place that makes you feel welcome and ready to go, this is it!

Katie Dockery

I have been using this company for a while and everytime I come in the dude that is always there is so polite and good energy you can not help but be in a good mood. When I had to get a storage unit for my grandfather’s things after his passing I was everywhere and so emotional and he really helped me out. I just came in today to get a new key and it was so quick and easy. Never have had an issue ever here !!

Quinisha Greenlee

I hate to see MorningStar go, especially with all the added fees that this new company will now be charging. I truly do hope the wonderful service that MorningStar provided continues. This MorningStar location is by far the best storage unit I have ever had, always so clean, the staff are great, and just all around a good place and as I stated I truly hope Mini Mall holds the standard that has been set by MorningStar

Frequently Asked Questions

Answers to the questions storage customers ask most.

A 10×20 storage unit is around the size of a single car garage. We recommend this size for more significant self-storage needs, like freeing up space to stage your home, during a remodel or in between moves.

Drive-up storage units allow tenants to drive directly up to their unit for easy loading and unloading. This is especially useful for transporting large items. These units are tall, convenient, and located on the ground floor, so you don’t have to navigate stairs or elevators.

A 10×10 storage unit is about half the size of a standard garage. With the capacity to hold a king-sized bed, larger bedroom furniture, and many boxes, the options for this storage unit are expansive.

To rent a storage unit with Mini Mall Storage, you’ll need a valid form of government-issued ID, such as a driver’s license, passport, or provincial ID.

We do not allow tenants to store stolen or illegal goods in our storage units. Additionally, we disallow flammable or hazardous items, combustible items or liquids, plants, perishable goods, or animals. For additional and more specific information about what you cannot store, please contact us.

A 5×5 storage unit is about the size of a walk-in closet. While it’s small enough to easily manage household clutter, seasonal decor, and boxes, it’s also great for appliances, small furniture, and items like camping gear or sports equipment. Think of it as a walk-in closet that isn’t attached to your bedroom.

Absolutely! It’s important to us that your belongings are protected. Therefore, we require all tenants to hold a valid insurance policy. Get covered with your own insurance plan and provide proof of coverage with your policy number, coverage overview, start date, and expiry date. Alternatively, we offer tenants coverage through our Mini Mall Storage Protection Plan. Speak to your Storage Specialist to learn more.

Where you'll find us

4514 Western Avenue, Knoxville, TN 37921

Tennessee - Knoxville - Western Avenue

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Contact this facility

865-390-4260
4514 Western Avenue, Knoxville, TN 37921
Get directions

Customer Reviews

4.6(125)

kadie trull

roz banks

Mike and Brian were very helpful and explained how everything worked. They had me signed up and out in no time. Thanks guys!

Venecko

Very helpful, great prices and well maintained storage

About Knoxville | Western Avenue

Self Storage Units in Knoxville, Tennessee

Knoxville is more than your hometown, it’s the beating heart of East Tennessee, a city where Appalachian charm meets vibrant urban energy. Surrounded by the Great Smoky Mountains and major hubs like Nashville and Atlanta, Knoxville offers the perfect blend of outdoor adventure and city life. The city’s rich musical heritage has earned it the nickname, “Cradle of Country Music,” having nurtured legends like Dolly Parton, Roy Acuff, and Chet Atkins. Today, Knoxville continues to influence the country music scene, with several modern artists tracing their roots back to the region and contributing to its enduring legacy.

Looking for unforgettable experiences? Knoxville turns up the energy with some of the Southeast’s most celebrated festivals. The International Biscuit Festival is a crowd favorite, where competitors and biscuit lovers unite downtown for tasting, cook-offs and live entertainment. Music fans won’t want to miss the Big Ears Festival, which transforms the city into a playground for experimental sound, film, and performance art. Just in case you’re planning a visit, be ready for a city that serves good times with a generous helping of Southern charm.

Rent Self Storage in Knoxville

Mini Mall Storage takes pride in helping you find the right self storage solution that best fits your unique needs. Whether you’re storing seasonal gear, household items, or your cowboy boot collection, we offer a wide range of storage unit sizes here in Knoxville.

Our Knoxville storage facility features climate-controlled storage units and a state-of-the-art security system. We also provide packing supplies, handcarts to make your move in easy. Conveniently located just off the 640, we are just minutes from the University of Tennessee, making Mini Mall Storage a convenient choice for students, families, and businesses.

Visit our website to browse available storage units, current promotions, and rental rates! Or give us a call to speak with one of our friendly team members. At Mini Mall Storage, we’re here to help you find the perfect fit and make your storage experience seamless.

Climate-Controlled Self Storage

Knoxville’s weather can be unpredictable, with hot summers and chilly winters. That’s why our climate-controlled storage units are the perfect solution for protecting your belongings from extreme temperatures. Whether you’re storing delicate furniture, electronics. Important documents, or your guitar collection, these storage units maintain a consistent environment year-round to keep everything in top condition.

At Mini Mall Storage, we combine convenience with peace of mind. Our climate-controlled options are available in multiple sizes, so you can choose the perfect storage unit for your needs.

Drive-Up Storage Units Near You

When convenience matters most, our drive-up storage units are the ultimate solution. Imagine pulling your car, truck, or moving van right up to your unit, no elevators, no long hallways, just quick and easy access to your belongings. This feature is perfect for anyone with heavy or bulky items like furniture, appliances, or outdoor gear. Whether you’re moving into a new home, renovating, or simply need extra space, drive-up storage saves you time and effort.

We offer a wide range of storage unit sizes to fit your needs. If you only need a little extra space for boxes, seasonal décor, or a few small items, our 5×5 storage units are ideal. For those storing the contents of a one-bedroom apartment, including larger furniture and appliances, a 10×10 storage unit provides plenty of room. If you’re moving the contents of a multi-room home or need space for large pieces of equipment, our 10×20 storage units are a great choice. And for big moves, business inventory, or oversized items, our 10×30 storage units offer maximum storage capacity. At Mini Mall Storage, we are here to take away the stress and the clutter.

Browse available storage units near you and rent today!

Mini Mall Storage | Western Avenue