Mini Mall Storage has certainly passed my expectations!! Craig was extremely polite and welcoming. He was very patient and helped us understand all the policies... Read More

Mini Mall Storage has certainly passed my expectations!! Craig was extremely polite and welcoming. He was very patient and helped us understand all the policies. He cleared all of our hesitations and concerns. He also gave us a tour of the storage and gave helpful advice on getting one. I had an awesome experience.

Customer service at the office 10/10, Craig did an excellent job of explaining everything. Happy to do business with R & S Storage.

Great service. Craig was really nice and answered all my questions. Process went super fast and was super easy.

I just rented a storage unit from Mini Mall Storage in Hawkesbury and what a seemless experience. Angela was amazing and answered all my questions. She was very... Read More

I just rented a storage unit from Mini Mall Storage in Hawkesbury and what a seemless experience. Angela was amazing and answered all my questions. She was very helpful and so friendly. We move stuff into the locker this past weekend which was a hassle free experience! Highly recommend this facility!

Craig at the front desk is very professional and very helpful with any problem you may have - Craig is just great to deal with. The facilities are clean and the... Read More

Craig at the front desk is very professional and very helpful with any problem you may have - Craig is just great to deal with. The facilities are clean and they have different sized units available.

My first experience dealing with Mini mall today, Angela helped setup booking a parking spot outdoors and I showed up the same day to finalize with Craig and I ... Read More

My first experience dealing with Mini mall today, Angela helped setup booking a parking spot outdoors and I showed up the same day to finalize with Craig and I have to say my experience was very good! Craig was very professional and helped me through the whole process and explained everything clearly. I would definitely recommend anyone needing storage to come here. Thank you Craig!??????????

Great facility in Hawkesbury that has very clean and convenient storage lockers. Craig and Angela were very knowledgeable, friendly and a pleasure to deal with... Read More

Great facility in Hawkesbury that has very clean and convenient storage lockers. Craig and Angela were very knowledgeable, friendly and a pleasure to deal with. We highly recommend Mini Mall Storage Hawkesbury.

I had a very nice experience signing with mini mall for a parking for my trailer!! Craig at the front desk was very professional and he know exactly what he is ... Read More

I had a very nice experience signing with mini mall for a parking for my trailer!! Craig at the front desk was very professional and he know exactly what he is doing. He explained everything straight to me and made my way easy!!

Nice size and for a bonus, higher ceiling which gives us more space!!

Craig at the front desk was such a very helpful to me and the place was very clean and would 100% recommend to people

Quick, easy registration and nice clean unit! Great price too...

proactive and kind staff. venue is clean and safe. Thank you so much for your help Creig!

The communication with the person at the front desk was very good. Even communication by email was good

Reasonable prices and well maintained facilities. The owner (Alain) has a lot of experience in this field and recommended exactly what was needed.

Great service kind has nice Sence of humour

Angie and her Assistant were just great. Took their time to help me find the size of locker and agreement which suited me. They answered my questions capably. O... Read More

Angie and her Assistant were just great. Took their time to help me find the size of locker and agreement which suited me. They answered my questions capably. Obviously they want their customers to be happy. Great team.

Angela's support and responsiveness to questions was very appreciated and she went above and beyond in following up with me as I made decisions regarding my sto... Read More

Angela's support and responsiveness to questions was very appreciated and she went above and beyond in following up with me as I made decisions regarding my storage needs. Best of Service I've experienced in quite some time, as is a very valuable asset to the company, especially in her filling in to support the Hawkesbury branch from the Cornwall office.

Angela's support and responsiveness to questions was very appreciated and she went above and beyond in following up with me as I made decisions regarding my sto... Read More

Angela's support and responsiveness to questions was very appreciated and she went above and beyond in following up with me as I made decisions regarding my storage needs. Best of Service I've experienced in quite some time, as is a very valuable asset to the company, especially in her filling in to support the Hawkesbury branch from the Cornwall office.

Great friendly service. Had the locker size i wanted within minutes. Pricing was right also !

Angela was awesome! she answered all my questions and is super polite. Go see her for any of your storage needs

Angela was extremely helpful. Excellent Customer Service!

Angie and her Assistant were just great. Took their time to help me find the size of locker and agreement which suited me. They answered my questions capably. O... Read More

Angie and her Assistant were just great. Took their time to help me find the size of locker and agreement which suited me. They answered my questions capably. Obviously they want their customers to be happy. Great team.

The manager of my location (in Hawkesbury - Chris) was excellent to deal with. Always fantastic customer service. Minimall has been good to do business with i... Read More

The manager of my location (in Hawkesbury - Chris) was excellent to deal with. Always fantastic customer service. Minimall has been good to do business with in general and would recommend to others.

Amazing customer service. Clean units. Definitely recommend!!

Christopher and the crew were awesome, kind, professional and understanding! People of values, respect and heart. Service is top notch at Minimall Storage. They... Read More

Christopher and the crew were awesome, kind, professional and understanding! People of values, respect and heart. Service is top notch at Minimall Storage. They explain every aspect of costs and how their system works. Nothing is left untold or left behind. Prices are affordable. I used a interior storage and was well satisfied with the room and services. You won't find anywhere better than here.

Christopher and the crew were awesome, kind, professional and understanding! People of values, respect and heart. Service is top notch at Minimall Storage. They... Read More

Christopher and the crew were awesome, kind, professional and understanding! People of values, respect and heart. Service is top notch at Minimall Storage. They explain every aspect of costs and how their system works. Nothing is left untold or left behind. Prices are affordable. I used a interior storage and was well satisfied with the room and services. You won't find anywhere better than here.

Christopher provided excellent customer service and I highly recommend mini mall storage Hawkesbury.

A good friend recommended me go see these guys and I couldn't be any more happier! Great service and I have a great deal of confidence that my bikes are secure ... Read More

A good friend recommended me go see these guys and I couldn't be any more happier! Great service and I have a great deal of confidence that my bikes are secure and in good hands. Highly recommended!

Seriously, best service ever!! We visited the facility, got the locker we needed, got help for a new lock and some supplies. Chris took the time for us with pro... Read More

Seriously, best service ever!! We visited the facility, got the locker we needed, got help for a new lock and some supplies. Chris took the time for us with professionalism and a smile. Easy to talk to and took the time to listen in order to answer us properly. I recommend their establishment 100%

Christ is awesome and know his stuff ... 24/7 access to your locker and very clean

The customer service was exceptional. Christopher is very professional and friendly. He gave us all the information we needed and answered all our questions wit... Read More

The customer service was exceptional. Christopher is very professional and friendly. He gave us all the information we needed and answered all our questions with patient and kindness. The unit can be accessed 24h which is really awesome. They have an app to open the gate wirelessly that’s another plus point. Highly recommend!

Chris has helped so much with everything for the storage unit! I recommend going into mini mall storage and visit Chris for great customer service!

Chris provided excellent customer service, guided us through the process with ease. Would highly recommend. Chris’s friendly approach made it a pleasure to do... Read More

Chris provided excellent customer service, guided us through the process with ease. Would highly recommend. Chris’s friendly approach made it a pleasure to do business with this company.

Was running out of storage options and time …. Was suggested over by some friends. Couldn’t be happier ! Chris guided me through what I needed and had me se... Read More

Was running out of storage options and time …. Was suggested over by some friends. Couldn’t be happier ! Chris guided me through what I needed and had me set up in record time ! Thank you !

“Thank-you” Christopher for everything you have done for us! You went over and beyond! Your service is exceptional and we so much appreciate it!

Chris offered exceptional customer service! Highly recommended

chris was great

Amazing experience, Cristopher is very knowledgeable, friendly and costumer service oriented.

Great customer service from Christopher and team!

Amazing customer service inside Clean and well maintained lockers

The best people, service A+, clean, affordable and secure Thums Up! Anne and Serge

Outstanding service competitive price very respectable location. Thank you !!

Not to expensive

Had a good experience with mini mall. Was with them for over a year and had good service, would recommend to a friend.

It would be alot better if you could access your storage 24 hr a day

Only issue is the disconnect between the advertised pricing on the website and what you actually pay. Website will say it’s one price that’s actually good w... Read More

Only issue is the disconnect between the advertised pricing on the website and what you actually pay. Website will say it’s one price that’s actually good which hooks you in but when you rent the unit Mini Mall adds numerous additional fees. Individually they’re not so much but in total the monthly rent was 30-40% higher than I was expecting to pay. Other than that everything else was

There was never anyone at the location to talk to. Everytime I called it look forever to get ahold of someone or I got disconnected. When I first tried to acces... Read More

There was never anyone at the location to talk to. Everytime I called it look forever to get ahold of someone or I got disconnected. When I first tried to access the lot, I was having trouble with my code at the gate (the code I was given didn't work). No one on the phone knew how to help me. The sign out at the gate is inconveniently located and you must get out of your car to open the gate. I also didn't know where the keypad was to get out of the lot. Thankfully another person was there to show me (not an employee tho). Once I signed up for automatic monthly billing, my payment went up 10 Or so Dollars per month. I do not recommend this place. It was clean however.

If I could give a 0 star I would. When it was River Side that used to own this place things were different, now you go to the office nobody to awnser, you call ... Read More

If I could give a 0 star I would. When it was River Side that used to own this place things were different, now you go to the office nobody to awnser, you call nothing either. I'm not impressed at all. The first month rent we paid it all the and we have been charged for an entire month when we are moving our stuff on the second I would say these people are litteraly stealing from their customer. What they put my gf through today is disgusting! The amount of anxiety and stressed she has been under today is inhumane! Our storage was locked! They had her card # My gf cancelled within 14 days and she shouldn't of paid for a FULL month! Mini Mall Storage i won't recomend them to anyone at all. Im a salesman and I can say i see tons of people in a day I wont recommend them I will say how they are my gf works in a bank she will do the same. I'm disgusted by their behavior and how disorganized this place is! No organization nothing! First month we moved there they told gf it was a free month wasnt The girl said to my gf she didnt need a lock there was one there There was none The code didnt have the right one ... There is no consistency with who said what they are all saying different things. Not impressed at all! Not professional I won't recommend.

We have been under a lot of stress lately. I have called and the CSR showed no compassion,empathy or respect towards my situation. Im a first time customers i s... Read More

We have been under a lot of stress lately. I have called and the CSR showed no compassion,empathy or respect towards my situation. Im a first time customers i see a lot of people in a day as I work at the federal level i won't recommend this place at all. Worst CSR we have ever received. Miscommunication and CSR are not professional either their knowledge in regards to these rental units are 0 stars.

The hours of operation of the warehousing services are far too short. Access to the warehouses closes at 4:00 p.m.! Before Covi19 it was at 5:00 p.m. In additio... Read More

The hours of operation of the warehousing services are far too short. Access to the warehouses closes at 4:00 p.m.! Before Covi19 it was at 5:00 p.m. In addition, access closes at 1:00 p.m. on Saturdays, and full closure on Sundays. It doesn't leave a lot of time to have access to our things. It would be high time for the business to revert to opening until 5:00 p.m., otherwise I will be choosing a warehouse elsewhere when it comes time to renew.