Lindsay was phenomenal! Helped me with all my questions and really cared and helped me decide on what unit would best fit for my situation. ... Lindsay was phenomenal! Helped me with all my questions and really cared and helped me decide on what unit would best fit for my situation. She was kind and patient with me even though I had a ton of questions and I'm sure I repeated myself multiple times to understand fully and she was very willing to help. I even asked to see multiple units and she just made the process for everything smooth and easy. I want to thank her again for helping me with everything.

Best customer service anyone can ask for! Lindsey thank you for everything ! Best customer service anyone can ask for! Lindsey thank you for everything !

Exceptional Service at Mini Mall Storage – Blountville, TN I wanted to take a moment to share my outstanding experience at Mini Mall Storage in Blountville, ... Exceptional Service at Mini Mall Storage – Blountville, TN I wanted to take a moment to share my outstanding experience at Mini Mall Storage in Blountville, TN. From the moment I reached out, I was impressed with the professionalism and attention to detail displayed by the staff. In particular, I must commend Jeremy for his exceptional customer service. He went above and beyond to ensure that all of my needs were met, answering every question thoroughly and assisting with all aspects of the rental process. Jeremy’s dedication and friendly attitude truly made my experience seamless and stress-free. It’s rare to encounter such a high level of service, and I’m genuinely grateful for the effort Jeremy put into making my experience so positive. I highly recommend Mini Mall Storage to anyone looking for secure, reliable, and customer-focused storage solutions. Thank you again, Jeremy, for your incredible support! Best Regards, Ryan Willis

Was clean easy to access, had no issues whatsoever so ever, I wouldn’t hesitate to use them again for storage needs! Was clean easy to access, had no issues whatsoever so ever, I wouldn’t hesitate to use them again for storage needs!

Easy to work with Easy to work with

Lindsey explained everything to us when we called to get information on a unit. She answered all of our questions in a clear, and ... Lindsey explained everything to us when we called to get information on a unit. She answered all of our questions in a clear, and understandable manner. She was very personable and made our rental experience a pleasant one. Furthermore, she made sure we knew how to contact her if we had further questions. Thanks for your help with our renting a unit, Lindsey.

Rented a 10 x 15 climate controlled unit, from Mini Mall Storage facility located in Blountville Tennessee. I reserved online unknowingly through a third party app. **Don't ... Rented a 10 x 15 climate controlled unit, from Mini Mall Storage facility located in Blountville Tennessee. I reserved online unknowingly through a third party app. **Don't use third party app for this company** the app didn't disclose all fees just said subject to change at each location. I spoke with Jeremy over the phone to finalize and pay for my unit. Jeremy is awesome y'all ⭐⭐⭐⭐⭐!!!!! He was calm, professional, understanding, and reassuring through the whole process. So any time you hear about an unexpected fee especially a recurring fee. You question it... Jeremy was super understanding and listened to me read everything off the web page and email that I had when making my initial reservations. The confirmation email was not sent by the storage company it was sent through from the third party website, I was unaware was third party. Jeremy apologized and said that wasn't right and encouraged me to go to their actual web page, before making a decision to rent from their company. Yes! He totally stayed on the phone with me as I looked them up and he was right the additional fees are mentioned but the amount varies because of discounts that are available. Jeremy let me know how I can benefit from available discounts upfront. I didn't even have to ask or search for them! Jeremy went over all the expenses. Jeremy walked me through the cost of each fee; explained what each one was for also if they were recurring or a one time payment. You have no idea how refreshing it was for me to not have to ask a bunch of questions just to get this quality of information. I also loved that by the time I was ready to pay I fully understood how much I was paying, the total amount and date of recurring payments. I never been so confident doing business with a company that I never worked with before. Also 10 out of 10 stars for security and cleanliness!!! Highly recommend this company 😎👍

The office lady told me everything I needed to know with code and signatures ! Thank you for making it easy for me!! The office lady told me everything I needed to know with code and signatures ! Thank you for making it easy for me!!

The process was easy to understand and Lindsay was super friendly and helpful with getting my storage needs all set up. The process was easy to understand and Lindsay was super friendly and helpful with getting my storage needs all set up.

I can not say enough good things about this place! I needed a storage unit (quickly), and Lindsay was calling me and texting me soon ... I can not say enough good things about this place! I needed a storage unit (quickly), and Lindsay was calling me and texting me soon after I applied for one. She was even heading home from work, but offered to meet me so I could check into my unit that night! She goes ABOVE and BEYOND for her customers! I have had 100 questions, all of which she answered very promptly…as in quick. I will never use another storage facility again, as I have in the past. MiniMall Storage has earned my business for life! Thank you, Lindsay, and the people employeed here who help me out and make my life easier! Signed, a grateful customer. 12/10, I definitely recommend this place to anyone

So I've seen other storage unit sites..this one is very nice and clean. They just renovated. I've had the BEST experience with Lindsay in the ... So I've seen other storage unit sites..this one is very nice and clean. They just renovated. I've had the BEST experience with Lindsay in the office!